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English (US)
My Account
Concerts
Sports
Arts and Theatre
Family
Deals
Gift Card
Sell
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Ticketmaster Help
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Presales, Registration, Payment details
Presale
How do I get a presale or offer code?
What’s the code to get Citi presale tickets and Citi preferred tickets?
How do I get fan club presale tickets?
How do presales work?
How do I take part in Chase presales and preferred seating?
Why isn't my fan club presale code working?
See all 8 articles
Buying Basics
How do I set a reminder for an event’s ticket sale?
What is the Ticketmaster Smart Queue?
What are Official Platinum Seats?
Can I buy a ticket for only one Official Platinum Seat?
Where can I buy tickets?
Why did I receive an error message during purchase?
See all 30 articles
Registration
How do I register for a ticket sale?
How do I purchase tickets for an event with registration access codes?
Why isn’t my registration access code working?
Why do some ticket sales require registration?
How do I know if I’m registered for an event’s ticket sale?
Can I choose multiple tour dates in a registration ticket sale?
See all 10 articles
Ticket Price
How are ticket prices and fees determined?
How do I find ticket prices and fees?
Payments
What is PayPal Pay Later?
What are the accepted payment methods?
Klarna: Everything you need to know
How can I use PayPal or Venmo to buy tickets?
Can I pay with more than one credit card?
PayPal: Everything you need to know
See all 10 articles
Gift Cards
How do I use a Gift Card?
Gift Card Terms of Use
Gift Card Balance
How do I purchase a gift card?
What can a gift card be used for?
Bulk Gift Card
See all 14 articles
Hotel Packages
Hotel package booking information
Hotel package cancellation and postponement information
Hotel package payment information
Hotel package prices and fees information
Hotel package room and accommodations information
Promos & Discounts
Are there AAA or AARP discounts?
Delta Skymiles
Does Ticketmaster offer Ticket donations?
Do you have group rates?
Florida Freedom Summer Sales Tax Holiday
How do I get student rush, lottery or SRO tickets?
See all 16 articles
VIP & Other Merchandise
What is a VIP package and how do I purchase one?
What is Fast Lane?
What should I do if I haven't received my VIP package?
What should I do if I’ve received my tickets but not the rest of my order?
Live Nation Merchandise
Feld Entertainment Official Souvenir Tags
See all 10 articles
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