Using your pass
If you purchased ParkWhiz parking during the checkout process, you can find and use your parking pass by following the below steps:
- Sign in to your My Account.
- Find your order under the My Tickets section and click See Details.
- Under the Event Extras section, click the View button to see your ParkWhiz parking pass.
- Scan the QR code from your parking pass on your mobile device or print it from a computer. Then follow the instructions to gain entry.
If you purchased ParkWhiz parking outside of your original ticket transaction, we'll send a link to print or view your parking pass to your email address. Check your email for a confirmation from help@parkwhiz.com.
Purchasing your pass
Why does my credit card statement show a charge from ParkWhiz?
ParkWhiz is Ticketmaster’s official parking service provider for off-site parking options.
A charge from ParkWhiz will appear on your statement.
How can I request a refund for my ParkWhiz parking pass if I'm unable to attend the event?
You need to submit the ParkWhiz parking pass refund request before the parking start time. Contact Parkwhiz at help@parkwhiz.com for any refund-related requests.
Can I sell or transfer my parking pass?
ParkWhiz parking passes can’t be sold or transferred through your Ticketmaster account. You can give the physical print out of the pass to someone else to use.
Accessible parking
Accessible parking availability varies by location and is on first-come, first-served basis. Check the Amenities section of your parking pass for accessible parking availability.
You can also contact the ParkWhiz Customer Experience team at 888-472-7594 before you purchase parking to check if accessible parking is available.
