After purchasing your VIP Package to the event of your choice, you’ll need to submit a request for accessible tickets for your VIP Package. A Fan Support representative will assist you with your request.
For assistance, follow these steps:
-
1. Sign into your My Account.
2. Find your VIP Package order in My Events.
3. Tap the blue chat bubble. -
1. Sign into your My Account.
2. Find your VIP Package order in the My Tickets section and click See Details.
3. Click Contact Us under your Order Details or tap the blue chat bubble on the app.
As VIP packages are unique from venue to venue, artist to artist and event to event, accessibility options may differ.
