How and when do I get paid for tickets I sell?

Completing the seller checklist

In order for you to be paid, you’ll need to complete the following tasks:

Add a debit card or verified bank account

To receive your payment from Ticketmaster, you'll need to add your bank account information or debit card to your My Account from desktop, laptop or mobile web browser. Adding your payout method from the Ticketmaster app isn’t currently supported.

• Skip the bank verification process by adding your debit card for a fast and easy way to get paid for your tickets.

  
  
  1. Sign into your My Account.
  2. In your account, select Billing Information from the My Profile section.
  3. Under the Selling Tickets section, select Add New Account.
  4. Enter your account information and choose Debit Card under the Payout Type section.
  5. Click Add New Card.

• To add a U.S. bank account to your Ticketmaster account, follow the steps below:

  
  
  1. Sign into your My Account.
  2. In your account, select Billing Information from the My Profile section.
  3. Under the Selling Tickets section, select Add New Account.
  4. Enter your account information and choose Checking or Savings under the Payout Type section.
  5. Click Add Account.
  
  

  If you choose to get paid via a valid U.S. bank account, you'll have to verify two direct deposits made to your account. Visit our FAQ How do I verify the two Ticketmaster deposits to get by direct deposit? for more information.

Add a credit or debit card in the case of refunds

If an event is canceled, postponed, or rescheduled, the buyer of your ticket may request a refund (if permitted by the Event Organizer). We’ll need a card on file in order to refund the buyer. If a non-U.S. card is used, additional charges may apply.

To verify if you have a card on file, follow these steps:

1. Sign into your My Account.
2. Select Billing Information from the My Profile section.
3. In the Buying Tickets section, select an existing card and click Edit. You also have the option to add a new payment method by clicking Add New Card.
4. Check the box that says, If I sell tickets, this card may be charged to refund the buyer if the event is canceled, postponed or rescheduled.
   
5. Click Save changes or Add New Card.

Add your Seller Tax Details

To comply with federal and state withholding requirements, we’re required to collect taxpayer information starting with your first completed sale. You can use Social Security Number (SSN), Individual Taxpayer Identification Number (ITIN), or Employer Identification Number (EIN) for this process.

1. Go to the Seller Tax Details form and sign in using the email and password associated with your Ticketmaster account.
2. Select an option under My Location to certify your citizenship. If you’re a non-U.S. citizen or resident, the IRS still requires us to ask for certain information to verify your non-U.S. status.
3. Fill in your legal name used for tax purposes under My Info.
4. Provide your Tax Identification Number (TIN) under My Tax Info. Your TIN is usually your Social Security Number.
5. Fill in your permanent residence address under My Address.
6. Click Submit.

Visit the FAQ 1099-K Form: Answers to Some Common Questions for more information.

Receiving your payment

We'll notify you by email if your tickets are sold. You can also check the status of your tickets on your Listings page.

If you’ve completed the tasks mentioned above, we’ll deposit your payout typically within 5–7 business days after your tickets are sold. If you listed your tickets by entering the barcode, and your tickets sold, we'll deposit your payout typically within 5–7 business days after the event takes place.